The role of religion and social capital on employees’ performance: An empirical study post Indonesia’s Islamic bank merger

The rapid development technology and information competition resulted companies to switch their strategies operations including merger obtain competitive advantage. Despite, the most population is Muslim, compared conventional bank, Islamic bank market share in Indonesia still stagnant 5%. This research investigates how employees’ religiosity influences mediator variables, such as structural, cognitive, relational social capital, which subsequently Indonesian banking performance post-merger. sample consists of 675 employees. Structural equation modelling (SEM) was used test hypotheses through three studies. empirical results indicate that positively affects precisely when employees have frequent communication interaction, also has a strong correlation language, value, trust, reciprocity. Furthermore, partial role performance. study limited Therefore, future studies are needed analyze cross-regional, culture, organization, religion. Bank managers regulators need enhance capital toward valuable interaction. They enlighten from perspective business organization. contributes human resource management organization literature decision-making process associated with developing testing model religious determinants towards capital.